Zagros Nasb Sepahan Personnels:
In view of the:
a) The fundamental goal of the Company; development for a better life;
b) Fundamental values, summarized in productivity, innovation, and refinement of culture;
the personnel of the Company are being fully informed that with the maximum productivity of the existing resources of the Company and its development, a step is taken towards the promotion of the quality of life of the colleagues and the people, and accepting personal obligations - in this regard, hereby undertake to have the best ethical and professional behavior and agree that:
1. In designing and implementation of the development plans of the Company in view of the safety, security, health and public Welfare considerations, we are ready to accept the due responsibilities and avoid factors which may endanger the society or the environment.
2. We consider it our responsibility that, in our interchanges, think of our religious and national norms and ethical rules as a principle and in spite of the existing differences, have a behavior of equanimity, Justice and respect towards others.
3. To follow the three principles of quality management systems, namely the continuous improvement, participation of employees and satisfaction of the customers and make due efforts in this regard.
4. To be dynamic and accept the honest criticism in regard to our performance, accept our errors and remove them and have a realistic value for others' roles.
5. To improve our ability and professional qualifications with continuous efforts and with the full information of the necessary knowledge and relying on our experiences, accept the responsibilities delegable to us.
6. In carrying out the responsibilities and duties delegated to us, follow the rules of secrecy and trustworthiness.
7. Carefully avoid whatever, which may result in the administrative corruption and violations.
8. Avoid taking any measures, which may mar the image of others, or result in the infliction of losses to their properties and assets or reputation.
9. To consider the security of personnel and assets of the Company and economic behavior as our main duty and avoid extravagant behaviors.
10. Relying on the principle of customer-friendliness and in the way of being satisfactorily responsible towards the customers, be a patient listener and an encouraging & sympathetic guide.
11. To help our colleagues and facilitators in the execution of this ethical charter and support them in following its provisions. Signed and sealed by the Managing Director of the Company.

Mohammadali Motallehi Jouneghani
Managing Director